About Us

With over 3000 accredited Engineers across the country, we’ll meet all your appliance, Heating, Plumbing and Drainage repairing needs promptly and professionally. Please take care to read the privacy policy and terms and conditions at the bottom of our page.

About Us

South West Repairs provide affordable plans for customers home appliances and electrics within the United Kingdom. We use local engineers and electricians within the customers postcode area, not only to increase work for local tradesmen around the UK but to ensure that customers are not hit with high excess's and unecessary stress when it comes to an appliance breaking down or power cut.

At South West Repairs, we work nationwide ensuring that customers all over the UK can take advantage of our brilliant  protection plans which include;
  • Repairs, Labour, Replacement or a cash settlement
  • Unlimited claims
  • Registered Local Qualified Engineers
  • Gold star Customer Support
  • No hidden costs 
  • No Excess on claims after 21 days
Want to have a look at our plans? click below.
Protection Plan

FAQs

Will my personal details be safe?

We ensure all customer information is protected and only information which is needed is stored such as name, address and appliance/system details etc to ensure the fulfillment of the contract of services between the customer and south west repairs ltd. We do not store banking information and all personal banking details as such are encrypted by the payment providers we use. All direct debit providers we use are fully BACS approved and all card payments are processed through our VISA/MASTERCARD approved terminal to ensure your details are fully protected.

In what areas do you provide service?

We provide our services across the whole of the UK. No matter where in the UK you are, be rest assured we can get an engineer to you.

What are your business hours?

Monday - 09:00 - 17:00
Tuesday - 09:00 - 17:00
Wednesday - 09:00 - 17:00
Thursday - 09:00 - 17:00
Friday - 09:00 - 17:00
Weekends & Bank Holidays - CLOSED

Any claims out of business hours can be emailed to us at;

info@southwestrepairs.co.uk

We aim to respond within 24 hours.

We recieved a call from you, where did you get our information?

Here at South West Repairs, we have a small outbound call centre which is provided with only TPS screened, Opt In and GDPR checked data by regulated data providers. If you do not want to be called by ourselves, please call us on 0800 689 3056 and we will suppress your details immediately. All data purchased has a retention period whereby the data is removed from our systems once use has been completed. We do not store any customer information if it is not necessary to do so and at no point will we ever pass any data/information to a third party provider unless it involves the fulfilment of the services contracted between South West Repairs and yourself

Can i claim once the plan is set up?

To prevent fraudulent claims, we charge a £100 excess if a claim is made within the first 21 days of the cover start date. If you do have a problem with your appliance after the 21 days, their will be no extra charges incurred and your monthly, quarterly or annual plan will always stay the same price

What payment methods do you accept?

All monthly and quarterly payments are done via Direct Debit instruction. If you choose to opt in for an annual payment, this will be taken via card payment using any of the below cards. We abide by the GDPR (General Data Protection Regulation) which means we do not store any banking information, all banking details are placed straight into our third party processing systems which are automatically encrypted for your security.
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